14 days to exchange or get store credit
Not right for your skin? Contact us within 14 days of delivery at info@urthylife.com with your order number. Products must be unused and in original packaging. Once received, we'll send an exchange or store credit.
Faulty or damaged
Tell us within 7 days of delivery with a photo and we'll replace it or refund it in full — including shipping.
Sale items
Final sale unless faulty.
Return shipping
Return postage is on you unless the item was faulty or we made a mistake.
Subscriptions
Skip, pause or cancel anytime from your account — no calls, no minimums.